All articles ← Knowledge Base Are your products eco-friendly? Are your products eco-friendly? Can I exchange an item for a different size/color? Care instructions Create an Affiliate Account Creating your art Do you offer refunds? How are mugs made? How are your products made? How do I track my order? How does shipping work for products fulfilled in Mexico? How long do I have to submit a claim for a return/exchange? How long is shipping for orders within the EU? How should I clean my hats? How should I wash my printed garments? I received a wrong/damaged product, what should I do? My order should be here by now, but I still don't have it. What should I do? My order shows it is being returned to sender, what now? Posting toots Promoting yourself and others Promoting yourself and others Quick Guide for Societal Affiliates Set your preferences Setting up your profile Signing up for an account Societal Apps Societal Conversations? Societal Twitter Crossposter Submitting your art User settings Using the network features What if the product is damaged in the mail? What is a microblog? What is federation? What is Societal Social Network? What’s your return policy? When will I get my order? Where are returns sent? Where can Europe location orders ship to? Where will my order ship from? Who are Societal Affiliates? Why does my shirt have a vinegar smell? Will I be charged customs for my order?